Managing UX Tools

Responsible for equipping designers and researchers with the tools they need to do their job effectively.

 
Screen Shot 2020-03-30 at 15.43.40.png

enabling designers

Research studies - 6 times increase

Remote workshops - 10 times increase

Over 1000 UX tasks in Jira

 

The above results were achieved by means of the following undertaken responsibilities;

  • CONTRACT NEGOTIATION - hold discussions with third party vendors to arrange or extend contracts for various tools. I managed to secure good deals based on predicted usage and well-founded partner relationships.

  • TRAINING & FACILITATION - I co-ordinate onboarding training with vendors and help with program and documentation preparation. I also devise training plans for both beginners and advanced users of the respective tools.

  • TOOL KNOWLEDGE - I ensure designers and researchers are well aware of the suite of tools available at their disposal including, purpose of use.

  • LICENSING PROCUREMENT & PROVISIONING - I’m generally put in charge of license supply based on demand and needs. I liaise with the organizational operations and finance departments to procure budget and buying approval.

  • TOOL TRIALS & MIGRATION PLANNING - I also introduce new tools to the team and allow for trials to be run to determine whether or not to adopt a new tool while making informed decisions to ‘sunset’ existing one/s.